Welcome to U and I. By visiting our website, purchasing our products, or using any services provided by us, you agree to the following Terms of Service. Please read them carefully before using our website.

1. Acceptance of Terms

By accessing or using the U and I website, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service. If you do not agree, please discontinue use of the website immediately.

2. Eligibility

You must be at least 18 years old or have parental/guardian consent to use our website or make a purchase. By using the site, you represent that you meet these requirements.

3. Product Information

We strive to provide accurate descriptions and images of all fine fragrances, mists, perfumed lotions, shower gels, soaps, scrubs, and aroma candles.
However:

  • Colors and textures may vary slightly due to screen settings.

  • Product availability is subject to change at any time.

  • We reserve the right to discontinue or modify products without notice.

4. Pricing & Payments

All prices listed on our website are stated in [insert currency] and are subject to change without notice.
By placing an order, you agree to:

  • Provide accurate billing and shipping information

  • Use a valid payment method

  • Pay all charges incurred, including taxes and shipping fees

Payments must be completed before orders are processed.

5. Order Acceptance & Cancellation

U and I reserves the right to refuse or cancel any order for reasons including, but not limited to:

  • Product unavailability

  • Payment issues

  • Suspicion of fraud or unauthorized activity

Orders may only be canceled by the customer within 2 hours of placing them.

6. Shipping & Delivery

We aim to process and ship orders promptly. However, shipping times may vary based on location, availability, and courier delays.
U and I is not responsible for delays, lost packages, or issues caused by shipping partners after dispatch.

A full Shipping Policy can be provided upon request.

7. Returns & Refunds

Please refer to our Return & Refund Policy for detailed information.
We only accept returns under specific conditions (e.g., damaged or incorrect items).
Used or opened personal care products cannot be returned for hygiene reasons.

8. Intellectual Property

All content on the U and I website—including logos, product names, descriptions, images, designs, and branding—is the intellectual property of U and I and protected by copyright laws.
You may not copy, reproduce, distribute, or use any content without written permission.

9. Prohibited Activities

You agree not to:

  • Use the website for fraudulent or unlawful purposes

  • Attempt to gain unauthorized access to the site or its servers

  • Interfere with website functionality or security

  • Use bots, scrapers, or automated systems to access content

Violation of these rules may result in termination of access.

10. Third-Party Links

Our website may contain links to external sites.
U and I is not responsible for the content, services, or privacy practices of third-party websites. Access them at your own risk.

11. Limitation of Liability

U and I is not liable for:

  • Any damages resulting from misuse of our products

  • Technical issues, interruptions, or errors on the website

  • Any indirect, incidental, or consequential damages arising from use of our website or services

Your use of all U and I products is at your own discretion and risk.

12. Indemnification

You agree to indemnify and hold harmless U and I, its employees, partners, and affiliates from any claims, damages, liabilities, or expenses arising from your misuse of our website or violation of these Terms.

13. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time.
Changes will take effect immediately upon posting.
Continued use of the website constitutes acceptance of updated terms.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of [Insert Country/State].
Any disputes will be resolved under the applicable legal jurisdiction.

15. Contact Information

For questions or concerns regarding these Terms of Service, please contact us:

Email:  info@uandiluxe.com
Phone: 9926927171
Address: Triya Enterprises Pvt Ltd ,6 Bijasan Road, Vindhyachal Nagar Gate no 1, Indore,Madhya pradesh, 452005